Seraphic Siren (“us”, “we”, or “our”) operates www.seraphicsiren.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, birth day, birth time, city of birth, email address, postal address and phone number (“Personal Information”).
The data we collect depends on the Services and/or Products and the functions you use and includes the data given below.
Name and contact details – We collect your first name and your last name, your email address, your postal address, your telephone number and other similar contact information.
Demographics – We collect information about you such as your age, your sex, your country and your preferred language.
Centres of interest and favourites – We collect information about your centres of interest and your favourites. In addition to those that you provide explicitly, your centres of interest and your favourites can also be guessed or inferred from the other data that we collect.
Usage data – We collect information about the manner in which your device and you interact with our services and products. This includes information such as the functions that you use and the orders that you place. It also includes data relating to your device or the network you use to log on to access our services or products, such as notably the IP address, the identifiers of the device (such as the IMEI number of telephones), and the regional and language settings. This includes information about the operating system and other software installed on your device, notably the product keys. This also includes data relating to the performance of the services and any problem encountered with these services.
Contacts and relationships – We collect data about your contacts and your relationships if you use a service of the site to manage your contacts or to correspond or interact with our staff or our suppliers.
Location data – We collect data about your location which may be precise or general. The location data can be GPS (Global Positioning System) data as well as data identifying relay antennas in the vicinity and Wi-Fi hotspots, which we collect when you activate location-based services and functions. General location data includes, for example, a location inferred from your IP address or information that points to where you are in a less precise manner. This may notably be a town or a postal code.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
HOW WE USE PERSONAL DATA
We use the data that we collect for three main purposes, described in further detail below: (1) to operate our site www.seraphicsiren.com and ensure the supply of our services or products (and to improve and customise them), (2) to send messages or offers, including promotional or free offers, and (3) to display advertisements.
All personal data and other information that you provide are used solely for the purpose of providing the services, products or customer services you have requested on www.seraphicsiren.com.
Your email address is used to send electronic services that you have ordered. We also use your email address to send offers for Products and/or Services that are likely to be of interest to you. You will receive a free newsletter each month with your horoscope and articles in the fields of astrology, or personal development.
You can unsubscribe from this mailing list at any time by clicking the unsubscribe link in every email that we send you, or you can contact us via the section “Contact me” that is accessible directly via the site. We will remove your contact information from the lists used for sending those emails.
By meeting these objectives, we combine the data that we collect through the various services or products you use on www.seraphicsiren.com so as to offer you a more homogeneous, consistent and customised experience. However, to optimise confidentiality, we have built in technological and procedural protection mechanisms, designed to prevent certain combinations of data. For example, we store the data that we collect when you are not authenticated (not logged in) separately from all account information that identifies you directly, such as your name, your first name, your email address or your telephone number.
Supply and improve our services or products – We use the data to supply and improve the services or products that we offer and to carry out the necessary sales operations. This includes operating the services, maintaining and improving performance of these services, notably developing new functions, research, and improving customer service. In this connection, we use a secret algorithm based on your first name, last name and date of birth to generate your free offer and personalised astrology reading matter that you can order.
We use the data to provide our services or products. These Customer Services often include functions and personalised recommendations that optimise your productivity and your satisfaction and adapt your experience of the services or products according to your activities, your centres of interest and your location.
Correspondence – We use the data that we collect to produce and personalise our correspondence with you. For example, we may send you email or contact you by any other means to inform you about a subscription that will expire or about security updates that are available, to remind you of the customer services you have added to your online cart, to invite you to participate in a study, etc.
Advertisement – The data we collect helps us in selecting the offers displayed by the website. These may be our own services or products or those offered by others. The offers we select may be based on your current location, your questions or the content you browse. Other targeted offers are based on the centres of interest that are likely to suit you or other information about you that we collect over time using your demographics, your searches, your centres of interest and your favourites, your usage data and your location data. This is what we refer to as “advertisements based on your centres of interest” in this statement. You can refuse to receive advertisements based on your centres of interest from the www.seraphicsiren.com website. To do so, go to our unsubscribe page.
Here are the other ways we use your personal data:
Our website – We use the information available to us in order to operate and supply our Services and/or Products and/or Customer Services, which includes providing assistance to Customers or Users or Visitors and improving, correcting and personalising our various offers.
We understand how people use our website, and we analyse and use the information available to us to evaluate and improve our Services and/or Products and/or Customer Services, to search for, develop and test new services/tools and new features, and to conduct troubleshooting. We also use your information to respond to you when you contact us.
Communications regarding our activities – We use the information available to us to communicate with you about our website, its content and our Services and/or Products and/or Customer Services, and we inform you about our terms and policies as well as important updates. We may send you advertising for our Services and/or Products and/or Customer Services and those of our Service Providers or Suppliers.
Third-party advertising banners – We authorise any third-party advertising banners on www.seraphicsiren.com. If we ever change our position we will update this policy.
Information shared between you and us – You communicate your information when you use our website, our Services and/or Products and/or Customer Services and communicate using them, and we collect your information to enable us to operate, supply, improve, understand, personalise, take responsibility for and market our various offers.
WE DO NOT SHARE OR DISCLOSE YOUR PERSONAL DATA
Information on the account – Your telephone number, profile information, information concerning you, your notices and confirmations are confidential, although you can configure your account to manage privacy settings for certain website features such as but not limited to astrologer’s directory or and to make your personal information accessible to other members you communicate with, by visiting our membership website.
Security – The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Information Discussed in Consultations – Our astrologer underwent ethics and counseling training and strictly implements ethical practice. We practice confidentiality in every personal story or information disclosed. Natal and relationship reading cannot be done without the person’s authorization even if you are close family members.